Inside Sales Supervisor

The position of a Inside Sales Supervisor will be based out of our Meridian, MS Location! Summary The Supervisor Inside Sales is responsible for managing, maintaining, and building a team of highly motivated, self-disciplined, Inside Salespeople that are dedicated to customer service and sales growth.
Will leverage technology and experience to establish and maintain customer relationships and bring new efficient processes to best meet the customers’ requirements.
What You’ll Do Coordinate training, projects, and specific tasks to personnel within inside and counter sales Gather marketing information regarding customers, competitors, and pricing as well as implements sales strategies set forth by senior management Supervise a team that processes telephone orders by quoting product prices, delivery specifications, and payment terms by offering substitute products where appropriate Utilize company digital tools to sell, market, promote, demonstrate products, answer technical questions, and increase business through product sales to new customers and through additional sales to existing customers Assist outside sales personnel by processing priority transactions Establish and maintain customer relationships, communicates with customers and co-workers to provide technical information Participate in product meetings, product and process seminars, and product training to enhance and maintain personal and product knowledge Gains familiarity with the day-to-day operations of the business and participates in improving operations by offering potential alternatives to existing methods Work with branch personnel and vendor representatives to identify new potential stocking items Drive supplier rationalization to improve margins and leverage with suppliers Other duties as assigned The information contained in this job description is intended to describe the essential job functions required of those assigned to this job.
It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job.
Please note that management retains the right to assign or reassign duties and responsibilities to this job at any time.
The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrated commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Rexel USA.
What You’ll Need High School or GED 5+ years of customer service, sales, or electrical distribution experience Knowledge, Skills & Abilities Ability to consider all aspects of selling including vendor relationships, profit, and loss concepts and long and short-term goals of the company Ability to exhibit a positive, friendly, and helpful attitude with customers, and to be sensitive to their needs Ability to prioritize and manage multiple tasks and deadlines Experience with Microsoft Office and the Web Customer oriented and motivated with excellent communication, presentation, organization, and problem-solving skills Excellent negotiation skills, interpersonal skills, and ability to drive decisions with influence Product and application knowledge essential Able to work overtime as needed Familiar with Customer Relation Management Tools (CRM) Working Conditions and Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Working Environment Exposed to unpleasant or disagreeable physical environment such as high noise level and/or exposure to heat and cold None Exposed to bio hazardous conditions None Exposed to toxic or caustic chemicals which mandate attention to safety considerations None Exposed to electrical hazards; risk of electrical shock None Handles or works with potentially dangerous equipment None Travels to offsite locations Occasionally – up to 20% Physical Demands Sit: Must be able to remain in a stationary position Frequently – 21% to 50% Walk: Must be able to move about inside/outside office or work location Frequently – 21% to 50% Use hands to finger, handle or feel: Operates a computer and other office machinery Frequently – 21% to 50% Stoop, kneel, crouch, or crawl: Must be able to position ones self to maintain computers in the lab, including under desks and in the server closet Occasionally – up to 20% Climb or balance: Must be able to ascend/descend on a ladder Occasionally – up to 20% Talk, hear, taste, smell: Must be able to use senses to; effectively communicate with co-workers and clients and detect hazardous conditions Frequently – 21% to 50% Weight and Force Up to 10 pounds Frequently – 21% to 50% Up to 25 pounds Occasionally – up to 20% Up to 50 pounds Occasionally – up to 20% Up to 100 pounds None More than 100 pounds None “Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer.
All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.
” Medical, Dental, and Vision Insurance Life Insurance Short-Term and Long-Term Disability Insurance 401K with Employer Match Paid vacation and sick time Paid company holidays plus flexible personal days per year Tuition Reimbursement Health & Wellness Programs Flexible Spending Accounts HSA Accounts Commuter Transit Benefits Additional Optional Insurance such as Pet Insurance, Legal Assistance, Critical Illness, Home and Auto Insurance to name a few.
Employee Discount Programs Professional Training & Development Programs Career Advancement Opportunities – We like to promote from within!